Navigating Challenges Ahead for Support Officers

Pre-Coursework II - DOPE Profiling and Action Plan

Assignment III

Read the following before the class.
  1. DOPE Briefing

DOPE Profiling

  1. Download the Excel file “DOPE Profiling.xlsm”.
  2. Double click on the file. When asked “This workbook contains macros. Do you want to disable macros before opening the file?”, click “Enable Macros”.
  3. If you are unable to “Enable Macros”, just complete the survey.
  4. Follow the instructions as given on Instruction Sheet.
  5. On completion, save the file and email it to soonhuat@sbfgroup.biz.
  6. If you encounter problems sending the file, right click on the file and select “Compress” and send the zipfile.
For those having difficulties with the excel file you can complete the Profile Worksheet 1 and email it to soonhuat@sbfgroup.biz.
Reflection for Class Discussion
  • Understand Yourself:
    • What are your strengths?
    • What are your challengers?
  • Your Contribution:
    How can you contribute to the best of your abilities in the following areas:
    • Empathy to others
    • Creativity at work
    • Confidence in dealing with others